PROFESSIONAL - Can I cancel appointments booked with me?

As these are last minute appointments we encourage you to make every effort to complete the scheduled booking. If circumstances change and there is an emergency where you can no longer complete the scheduled appointment it is advisable to contact the customer in advance to notify them using the details provided in the booking confirmation email. 

You can cancel the appointment via the app, by going to ‘Profile’ then ‘Customer Bookings’ where you have an option to ‘Cancel & Refund’ (if you cannot see this on your phone, turn your phone landscape).