CUSTOMER & PROFESSIONAL - How do I reset my password

If you’re logged in already, go to ‘Profile’ then ‘Edit Profile’ where you will find an option to ‘Reset Password’ selecting this will take you to a page which explains that an email will be sent to the registered email address with a link to reset. If you want to proceed, click ‘SET’ 

Click the link in the email and you will be redirected to the browser to set your password. Click ‘SET’ then on the next page scroll down to ‘Password’ where you can input your chosen password, and then repeat in ‘Confirm Password’ ensuring they’re both a match, before scrolling to bottom of the page confirming that all customer details are correct, and if so, click ‘SAVE’

If you’re not logged in and you forgot your password, click ‘Log In’ along the bottom menu then input your email address and click ‘Forgot Your Password’ 

An email will be sent to your email address so long as it matches the email address registered when you signed up. This email will include a link to reset your password.